Workcover Claims

If you are claiming your physiotherapy treatment through Workcover, please be aware of our practice policy outlined below:

BodyMotion Physiotherapy – Workcover claims Policy – Updated June 2018 – PLEASE NOTE: You will now need to pay a GAP fee on your physiotherapy sessions up to the amount of our private physiotherapy sessions. Our full fee must be paid and we will claim it back from Workcover.

Unfortunately you’ve been injured at work and you need Physiotherapy treatment to assist you to recover. What happens now?
Please firstly be aware that until you reach the “excess” amount for a WorkCover claim (usually around $700) you will be responsible for paying for your Physiotherapy treatments. You can then claim these payments directly from your employer.
Your employer may tell you that we can bill them directly, but this is not possible for us to do. If you are not happy with this arrangement, please let us know and we can speak with you about it in more detail.

If you wish to claim your physiotherapy session through Workcover, you must tell us before you schedule your appointment.

Step One

You will be asked to complete our WorkCover Treatment Notification Form. We need this information so that we can then apply for further physiotherapy treatment funding (if required) once you have reached your excess.

Step Two

You may need to take a copy of our WorkCover Treatment Notification Form to your employer so that you can obtain all the relevant details (if you don’t already have them). Please bring this form to your next appointment.

Step Three

Once you have met your excess, we are required to submit a Physiotherapy Management Plan to your WorkCover insurance agency. You will be asked to complete a number of “Outcome Measures” which we will provide to you and talk to you about further.

We hope this answers some of the initial questions that you may have. Please call us on (03) 9873 3333 if you would like to discuss this further.